Specialized Business Insurance & Risk Management Blog

3 Tips for Controlling Costs in Your Cleaning Service Operations

Control Costs in Your Cleaning Service OperationsReducing and controlling costs in your cleaning service includes increasing productivity and saving money where possible.  For this, it’s important to look at your business operations and identify areas for improvement.  This will help improve your bottom line and strengthen the financial future of your business.

Below are three tips that can help you control costs within your cleaning service operations.

Train Your Employees

Proper training of employees is vital to controlling costs better.  Make sure each employee is trained in safety procedures, cleaning methods, and proper use of equipment and chemicals.  This helps prevent future rework, product waste, and costly claims that can add to your expenses.

Create an Efficient Process

Increased efficiency can decrease labor costs.  To better manage your budget, it’s important to understand the time and resources needed to complete a job.  After evaluating the facility you’re contracted to service and work requirements, clearly define a cleaning method (e.g., zone or team cleaning) and prioritize tasks that will get the job done through an efficient process.  Establishing an effective process helps employees increase productivity without compromising quality of work.

In addition, consider using equipment and products that make the cleaning process more effective and less time-consuming.  Although sometimes pricey, the higher performance, durability, and longer lifespan of certain equipment and products can help you control costs better over the long term.

Keep Your Business Insurance Premium Low

There are simple ways to keep your business insurance premium low without giving up coverage.  This includes maintaining a clean claims history, enforcing safety procedures, bundling multiple policies with one carrier, and increasing your deductible.  Learn more about saving money on your business insurance here.

For better coverage that protects you from financial loss, NIP Group’s MaintenancePro insurance program can be custom-tailored to meet the financial and operational needs of your janitorial or cleaning service business.  Visit http://www.nipgroup.com/programs/maintenancepro/ for more information or contact your broker.

How did you reduce costs in your janitorial or cleaning service operations?

Related Articles

How to Reduce Costly Risks in a Cleaning or Maintenance Service Business

5 Ways to Save Money on Your Business Insurance Bill





4 Fundamental Insurance Policies that Protect Cleaning and Maintenance Service Businesses

Basic Insurance that Protects Cleaning and Maintenance Service BusinessesFor a cleaning or maintenance service company, it only takes one messy situation to leave a mark on your balance sheet.  Damages to a client’s property, damages to your own commercial property, and injuries are, at times, unavoidable risks that can wipe your business out financially. When a claim is made against your business, having even the most basic insurance can help you avoid financial loss.

Below are four fundamental insurance policies – general liability, property, commercial vehicle, and workers’ comp – that help protect cleaning or maintenance service businesses.

1. General Liability (GL) Insurance

This coverage protects your business from property damage, bodily injury, and personal or advertising injury claims. If your employee is cleaning a floor and a client slips on it, for example, you’re covered. GL insurance by itself, however, is not enough to keep your business out of financial harm.

2. Property Insurance

If you own commercial cleaning equipment or operate your business in a commercial space, property insurance may benefit you. This coverage is there to back you up financially when a fire, vandalism, theft, or certain other unexpected situations cause commercial property loss or damage (e.g., your expensive cleaning equipment is stolen).

3. Commercial Vehicle Insurance

You could be liable if an employee causes an auto accident while driving to the next job. The cost of damages from a crash or fender bender makes commercial vehicle insurance important for businesses with traveling employees.

4. Workers’ Comp Insurance

This insurance is the protector of your most important asset – your employees.  Even with safety procedures in place, frequent exposure to cleaning chemicals, wet floors, cleaning equipment, heavy lifting, and other daily tasks can still result in an employee injury. When this happens, workers’ comp is there to pay the resulting medical costs, legal fees, and other related costs.

Although there are other insurance policies your business may need, these four are important to consider.  Maintaining a clean claims history can help lower insurance costs, so it’s recommended to standardize and follow safety procedures specific to the risks of your business. With insurance and effective risk management, your business is set up to avoid a financial mess.

Looking to clean up your balance sheet?  Check out NIP Group’s MaintenancePro insurance program that includes general liability, property, auto liability, workers’ comp, and other insurance policies custom-tailored to your cleaning or maintenance service business need.

Please note: All coverages are subject to conditions, coverage limits, limits of liability, limitations, and exclusions as contained in the policy.

Managing Exposure While Cleaning With Chemicals

BiohazardFacility cleaning crews work with a variety of cleaning solutions for the myriad of surfaces that need to be maintained in a school, office building, or other facility to keep the grounds sanitary. The chemicals being used are highly toxic and can easily cause illness or injury if inhaled, ingested, or contact with the skin is made.

This being the case, the team at MaintenancePro, an insurance program designed for the facility cleaning and maintenance services industry, recognizes the fact that safe practices need to be employed in order to ensure the safety of a facility cleaning crew.

Safety measures that can be utilized to mitigate risks from chemical exposure include:

  • Warning workers not to mix cleaning products that contain bleach and ammonia
  • Making sure that workers know which cleaning chemicals must be diluted and how to correctly dilute the cleaners they are using
  • Thoroughly reviewing and training workers on the use, storage and emergency spill procedures for cleaning chemicals
  • Reviewing the proper protective equipment needed, such as gloves and goggles, and providing the proper protective equipment to the workers using the cleaning product
  • Ensuring that all containers of cleaning products and chemicals are labeled to identify their contents and hazards
  • Operating ventilation systems as needed during cleaning tasks to allow sufficient air flow and prevent buildup of hazardous vapors
  • Providing workers with a place to wash up after using cleaning chemicals


Employing these practices provided by OSHA is an effective way to manage the exposure of facility cleaning workers who work with hazardous chemicals on a daily basis. The training and preventative measures should be sufficient in lessening the chance of an accident. Should an accident occur, it’s beneficial to the business to have a program in place that is designed with the unique needs of facility cleaning and maintenance service professionals in mind.

For more information, visit MaintenancePro.

Common Safety Hazards For Janitors and Custodians

CustodialCustodians and Janitors deal with a multitude of risks every day in their working environment whether they work in a school, an office building, a facility or any other business. Certain risk management practices can help to prevent injury on the job and can contribute to better overall health of a maintenance team.

The team at MaintenancePro, a comprehensive program designed specifically for the custodial, janitorial, and light maintenance industry, has seen many claims come through our doors that can be avoided with simple precautions.

Some simple ways to mitigate risk on the job include:

Back Injury/Slip and Fall
When janitors and custodians don’t pay attention to proper body mechanics, they are inviting back injuries related to repetitive bending motions and heavy lifting. In addition, wearing ill-fitting shoes or shoes that are not slip-resistant put the worker at risk of injury from slip and fall accidents.

Custodial workers can diminish the risk of chemical accidents by wearing gloves that are resistant to chemicals and by wearing safety goggles when using chemicals. In addition, by mixing chemicals in well-ventilated areas, janitors and custodians can reduce the risk of inhaling noxious fumes that can produce respiratory complications.

Locate and Report Hazards
Different locations in a building, such as cafeterias and laundry rooms, can present different problems. It is important that the janitor be aware of hazards in his work environment. Because the janitor moves throughout different locations in the building, he might be the first person to see a potential hazard or danger. By reporting these hazards and displaying warning signs, he can help avoid an accident for himself or others.

Meadow Milano – http://www.ehow.com/

Following these safety guidelines is a simple and efficient way to reduce the risk involved with custodial and janitorial maintenance work; and most importantly, keep a maintenance team healthy. Should an accident occur however, it is important to have a policy in place that is intimately familiar with the risks in the facility maintenance class of business.

For more information, visit MaintenancePro.