Specialized Business Insurance & Risk Management Blog
TwitterLinkedIn

3 Tips for Controlling Costs in Your Cleaning Service Operations

Control Costs in Your Cleaning Service OperationsReducing and controlling costs in your cleaning service includes increasing productivity and saving money where possible.  For this, it’s important to look at your business operations and identify areas for improvement.  This will help improve your bottom line and strengthen the financial future of your business.

Below are three tips that can help you control costs within your cleaning service operations.

Train Your Employees

Proper training of employees is vital to controlling costs better.  Make sure each employee is trained in safety procedures, cleaning methods, and proper use of equipment and chemicals.  This helps prevent future rework, product waste, and costly claims that can add to your expenses.

Create an Efficient Process

Increased efficiency can decrease labor costs.  To better manage your budget, it’s important to understand the time and resources needed to complete a job.  After evaluating the facility you’re contracted to service and work requirements, clearly define a cleaning method (e.g., zone or team cleaning) and prioritize tasks that will get the job done through an efficient process.  Establishing an effective process helps employees increase productivity without compromising quality of work.

In addition, consider using equipment and products that make the cleaning process more effective and less time-consuming.  Although sometimes pricey, the higher performance, durability, and longer lifespan of certain equipment and products can help you control costs better over the long term.

Keep Your Business Insurance Premium Low

There are simple ways to keep your business insurance premium low without giving up coverage.  This includes maintaining a clean claims history, enforcing safety procedures, bundling multiple policies with one carrier, and increasing your deductible.  Learn more about saving money on your business insurance here.

For better coverage that protects you from financial loss, NIP Group’s MaintenancePro insurance program can be custom-tailored to meet the financial and operational needs of your janitorial or cleaning service business.  Visit http://www.nipgroup.com/programs/maintenancepro/ for more information or contact your broker.

How did you reduce costs in your janitorial or cleaning service operations?

Related Articles

How to Reduce Costly Risks in a Cleaning or Maintenance Service Business

5 Ways to Save Money on Your Business Insurance Bill

Resources

http://cleanguidepro.com/wpDrakeBlog/category/janitorial-costs-savings/

http://blog.staplesadvantage.com/2014/01/16/new-year-new-savings-three-steps-to-reduce-labor-costs/

 

6 Additional Insurance Coverages for Complete Protection of Your Cleaning and Maintenance Service Business

 

Additional Insurance Coverages for Protecting Cleaning and Maintenance Service BusinessesYour cleaning or maintenance service business could be vulnerable to a costly claim if you’re only insured with basic coverage.  While the insurance policies listed in last week’s “4 Fundamental Insurance Policies…” article strengthen the foundation of a small business, additional insurance can provide comprehensive protection that your business may need to avoid a financial mess.  This extra coverage can fill in gaps where your business would not otherwise be financially protected.

Below we describe six additional business insurance coverages to consider for more comprehensive protection of your cleaning and maintenance service business.

Umbrella Liability

When your general liability, auto liability, or other liability insurance limit is only enough to cover part of a costly claim, an umbrella insurance policy is there to help with the remaining costs.  An auto accident caused by your employee in the company van, for example, results in claim settlement and defense costs of $2 million.  If your auto liability policy only covers $1 million of this total cost, the umbrella insurance coverage is there to pay the remaining $1 million.

Inland Marine

If your cleaning equipment, computer systems, or other property used in your operations are frequently moved from jobsite to jobsite, an inland marine insurance policy could keep your business afloat.  While a property insurance policy may only provide coverage for limited types of tools and equipment that are damaged within a certain distance from your designated business location, an inland marine policy will cover tools and equipment that are damaged further away from your premises.

Crime Coverage

Crime against your business can happen when least expected, robbing your business of serious money. To be prepared, a crime insurance policy covers employee theft, forgery/alteration, and loss of money or securities on and off premises.

ISO Janitorial Services Endorsement

Covering a broad range of risks, NIP Group’s add-on ISO janitorial services endorsement includes several coverage enhancements for more complete protection. Coverage includes key and lock replacement if a customer key is accidentally lost, theft of client property, property damage due to your work, damage to client property in your custody and care, and much more.

Blanket Additional Insured

If customers are requesting a certificate naming them as an additional insured on your insurance policies, blanket additional insured could save you time and unnecessary expenses.  This automatically extends “Additional Insured” status to your customers without the paperwork and potential fees each time it is needed.

Business Income – Dependent Properties

When income is lost from damages to client or other non-owned property, business income for dependent properties will cover your loss.  For example, if a school that you have a janitorial contract with has a massive fire that prevents you from performing work and getting paid, having the available business income for dependent properties coverage will cover income lost during that time period.

To choose the insurance coverages that will best protect your cleaning or maintenance service, it’s important to first recognize the risks your business faces.  After identifying these risks, review your current insurance policies so you know exactly what is covered and if these terms cover all of the areas where your business is vulnerable to a claim.

Need more than just basic insurance to cover all of the risks of your business?  NIP Group’s MaintenancePro insurance program offers cleaning and maintenance service businesses both fundamental and additional insurance policies that can be custom-tailored to your business needs.  Contact your insurance broker or visit www.nipgroup.com/programs/maintenancepro for more information.

Please note: All coverages are subject to conditions, coverage limits, limits of liability, limitations, and exclusions as contained in the policy.

Related Articles

4 Fundamental Insurance Policies that Protect Cleaning and Maintenance Service Businesses

How to Reduce Costly Risks in a Cleaning or Maintenance Service Business

Reduce Costly Risks in a Cleaning or Maintenance Service BusinessThe key to keeping your business costs low is preventing injuries and damages before they happen.  Slips and falls, exposure to cleaning chemicals, damage to a client’s property, and equipment hazards are common risks faced by cleaning and maintenance service employees that could leave a mark on your balance sheet and reputation.  To avoid a financial mess from a claim or lawsuit, a risk management plan should be defined and followed.

Here are some risk management tips that reduce costly risks for your business:

Make Safety Everybody’s Job

Train each employee in safety procedures that prevent damages to a client’s property, equipment breakdowns, and injuries or health risks.  With everyone involved in creating a safe environment, the risk of a costly claim is significantly reduced.  Safety tips include (but are not limited to):

  • Don’t use cell phones while driving from one site to another
  • Inspect and control cleaning site hazards before starting the job
  • Secure fragile items before cleaning an area
  • Wear protective gear that shields from chemicals
  • Warn clients of wet floors and hazard areas
  • Use proper cleaning procedures and maintain working condition of equipment
  • Lock up the building and equipment at the completion of each workday

Keep a Record of Inventory and Services Performed

Write up a contract for your client to sign before starting a new job that clearly defines services to be performed, detailed list of tasks to be completed in each area and facility, schedule, rates, and other important conditions.  Throughout each workday, record which equipment is used, where equipment and the client’s property is stored, and tasks or services that were completed.  Documentation not only helps employees stick to an agenda for a higher job performance, but it provides evidence to better defend your business if there’s ever an unexpected lawsuit. In addition, it helps to improve customer satisfaction.

Have a Backup Plan with Insurance

Insurance coverage is there to back you up financially when an unexpected claim happens.  To get the best coverage for your operational and financial needs, it’s important to know the risks your business faces and what is covered under each type of insurance policy.  Even the most basic insurance can help you avoid a substantial loss, depending on your risks.

Following a simple risk management plan that includes these components will help your cleaning or maintenance service business avoid significant financial loss and maintain customer satisfaction.  With this, you can keep your operations running as smooth as possible and continue growing your business.

To protect your cleaning or maintenance service business, NIP Group offers MaintenancePro insurance program.  Contact your insurance broker or visit www.nipgroup.com/programs/maintenancepro for more information.

Resources

https://buildingservices.insureon.com/small-business-insurance/ways-to-protect/34

https://buildingservices.insureon.com/resources/publications/risk-management